Please follow the links below to find out how to make Windows software, and your computer hardware, easier to use.
Access keys are designed to help users who may have difficulty using pointing devices
This site uses the UK Government’s access keys standards. The following access keys are available on our website:
S – skip navigation
0 (zero) – access key details (this page)
1 – home page
3 – site map
4 – search
6 – help
7 – complaints procedure
8 – terms and conditions
9 – contact us
The following browsers support access keys.
•Google Chrome 3 and above: hold down ALT and press the key.
•Firefox 2 & 3: hold down ALT and SHIFT keys and press the key.
•Microsoft IE4, Netscape Navigator 6 and above: hold down ALT and press the key.
•Microsoft IE5 and above: hold down ALT, press the key and then press ENTER.
•Opera: hold down SHIFT and ESC keys, press the key and then press ENTER.
•Safari on Windows: hold down ALT and press the key.
•Macintosh users (incl. Safari): hold down CTRL and press the key.
The site is designed to meet a wide range of accessibility requirements and we are keen to hear from you if you have any specific access needs. Your comments and suggestions to help us make our website more informative or easier to use are welcome. Please email us- email@example.com.
Some help and tips on how to use accessibility features:
Acronyms and abbreviations
Wherever possible we avoid using jargon and always provide explanations for acronyms and abbreviations.
All of our images and graphics have ‘alt text’ and written descriptions.
We strive to comply with the W3C WAI’s Web Content Accessibility Guidelines and aim for our pages to conform to a minimum of Level AA compliance.
PDF (Portable Document Format)
Some material on the website is provided in PDF Format, and can be accessed using software such as Adobe Reader. Modern versions of PDF software, such as Adobe, have a number of features which improve the accessibility of PDF files. However, if you continue to have trouble reading them, variety of free online tools for converting PDF files to HTML or text are available on the internet.
For disability access, PDF files may be converted to accessible web pages using Adobe’s online conversion tools You will need the URL of the file in question. This will be in the format of the name of the link. The Adobe Acrobat Accessibility site has more information.
PDF files preserve all the fonts, formatting, graphics, and colour of a printed document once it is placed on a website. Several documents on our website are provided in PDF format.
PDF file standards have improved over the years and have become more accessible through technologies like screen readers, navigation through the keyboard and enhanced screen viewing. The Adobe website provides information on how best to use these features, however you may encounter earlier versions of PDF files which are not so accessible.
My web, my way
The BBC and ability.net have teamed up to provide great information about how to adapt your computer and web browser visit the site at